Choosing a mobile healthcare provider
A framework rather than a recommendation. We are not a neutral party — we are paid by a participating provider — so this page teaches evaluation instead of steering.
Start by discounting us
We are paid by a participating provider. That is disclosed everywhere it is relevant, and it means you should not treat anything on this site as a recommendation.
What we can usefully give you is the criteria — the same ones you should apply to the provider we feature. If they fail these, do not use them.
Credentials, and how to check them yourself
Ask who specifically is coming and what licence they hold. 'A member of our clinical team' is not an answer; a name and a licence type is.
Then verify it. The Texas Medical Board publishes physician and physician assistant licence status. The Texas Board of Nursing publishes nurse and advanced practice nurse status. The Texas Department of Licensing and Regulation covers a range of other licensed occupations. All three are free, public, and take about a minute.
A provider who is reluctant to give you a name to verify has told you what you need to know.
Scope of practice and supervision
- Is the person delivering care working within their licence for what you are asking about?
- If they practise under supervision or a delegation agreement, who is the supervising physician and are they reachable during your visit?
- For anything involving medication or a procedure, who wrote the order?
- For an aesthetic or wellness service, who is the medical director and what is their actual involvement?
Pricing transparency as a quality signal
A provider who will put a total in writing before the visit is telling you something about how the rest of their operation runs. One who will only say 'starting at' and wants a deposit first is also telling you something.
This is one of the more reliable signals available to a non-clinician, precisely because it does not require clinical knowledge to evaluate.
Safety preparedness
These are fair questions and a well-run provider will have crisp answers ready.
- What do you carry for an allergic reaction, and have you had to use it?
- How do you maintain sterile technique outside a clinical setting?
- How are medications stored and transported, and how is temperature maintained?
- Do you work alone, and what happens if I have a problem while you are there?
- How do you dispose of sharps and clinical waste?
Warning signs worth walking away from
- A guaranteed outcome, or a promise you will qualify for a medication before anyone has assessed you.
- Pressure to decide now, a discount that expires, or a countdown on a booking page.
- Refusal to give a name and licence type for whoever is coming.
- 'Starting at' pricing with no total available before the visit.
- Claims to cure, detox, or boost immunity.
- No written cancellation policy, or a deposit taken before you have a total.
- Reviews that are uniformly perfect, undated, and unattributable.
- Any suggestion that you should choose this instead of going to an emergency department.
Applying this to the provider we feature
Run the list. Ask for the name and licence of whoever would come, and verify it with the relevant board yourself — we have not, and we say so on the profile. Ask for a total in writing. Ask the safety questions.
If the answers do not satisfy you, do not use them. We would rather you find a provider you trust than use ours because we made it easy.
Common questions
Should I trust your recommendation?
We do not make one. We are paid by a participating provider, which disqualifies us from being a neutral judge. Use the criteria on this page and reach your own conclusion.
How do I verify a Texas licence?
Search the licensee's name on the relevant board's website: the Texas Medical Board for physicians and physician assistants, the Texas Board of Nursing for nurses and advanced practice nurses, and the Texas Department of Licensing and Regulation for various other occupations. All are free and public.
Sources
- Texas Medical Board — licensee verification and complaint filing — Texas Medical Board (August 4, 2026)
- Texas Board of Nursing — licence verification and scope of practice — Texas Board of Nursing (August 4, 2026)
- Texas Department of Licensing and Regulation — licence search — Texas Department of Licensing and Regulation (August 4, 2026)
Written by: San Antonio Mobile Health Editorial TeamWritten and maintained by the San Antonio Mobile Health editorial team. We are not clinicians. Pages covering clinical topics are held out of search results until a named, credentialed reviewer has approved them.
Last reviewed: August 4, 2026
Last fact-checked: August 4, 2026
Related pages
- Questions to Ask a Mobile Healthcare Provider
A list you can work through on a phone call, organized by topic, with a note on what a satisfactory answer sounds like and which non-answers should end the conversation.
- Find a Mobile Healthcare Provider
How to search, what to verify, and how to check a Texas license yourself. This page is useful whether or not you ever use our matching form.
- Mobile Healthcare Safety Questions
The safety questions that matter outside a clinical setting: emergency preparedness, sterile technique, medication handling, and who is in the room.